This webinar will explore how motivational interviewing (MI) can improve communication in integrated care settings and improve relationships between health plans, providers, and members; promote the increased utilization of MI and person-centered techniques to better engage members and understand the complex lifestyle factors that impact health behaviors; and encourage the improvement of member retention rates as well as health outcomes for individuals dually eligible for Medicare and Medicaid. Speakers will share information about prioritizing person-centered MI approaches, with a focus on addressing social determinants of health (SDOH), to improve member self-efficacy and outcomes in dually eligible individuals.